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🏥 Insurance accepted for primary care visits — Aetna, Anthem, BlueCross BlueShield, Medicare & Medicaid (CO) Book an insurance visit → Learn more
Patient Resources

Everything you need,
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Lab prep guides, trusted provider referrals, patient education, and practice information — organized and always up to date.

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Practice Information
How to navigate your care at Encompass Care
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For clinical questions — use your patient portal

Lab results, care plan questions, medication questions, and clinical follow-ups should always go through your Tebra patient portal — not email. This keeps your health information secure and ensures Natalie has full context when she responds. Resources on this page are general educational materials for all patients, not clinical advice for your specific situation.

Getting Started
New Patient — Welcome & What to Expect
Welcome to Encompass. Functional medicine intakes are longer and more thorough than conventional visits by design. Here's what happens after your first visit and how to get the most from your care.
Activate your patient portal. You'll receive an email to set up your Tebra portal — your main channel for secure messaging, lab orders, visit summaries, and reminders. Turn notifications on so nothing gets missed.
Complete your labs. Your lab order and instructions are posted to the portal under Documents. Complete them at any Quest location — see Lab Preparation above for timing and prep.
Referrals. If a referral was discussed, the specialist's office should contact you directly. If you haven't heard within about two weeks, message Natalie through the portal.
Follow-up. Natalie will notify you through the portal once your results are ready and it's time to schedule. You can also book anytime at encompass.care.
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Booking
How to Book an Appointment
New patients start with a free 15-minute intro call. Existing patients book directly through Acuity. Insurance visits are booked through Tebra. Same-day sick visits are available — call or text (303) 531-0023 if you need to be seen urgently.
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Programs
Functional Medicine Programs — Overview
A summary of the Root Cause Review, RESET, and REBUILD programs — what each includes, who each is for, and how the programs connect. If you're considering a functional medicine program and aren't sure which fits, start with a free intro call.
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Billing
Billing, Insurance & Self-Pay
Insurance is accepted for primary care visits (Aetna, Anthem, BCBS, Medicare and Medicaid in CO). Functional medicine programs, GLP-1, and hormone therapy are self-pay. Questions about billing should go to billing@encompass.care.
Insurance info
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Lab Preparation
Everything you need before your Quest Diagnostics blood draw

Before any lab: If you're unsure whether to fast or have questions about your specific order, message Natalie through the patient portal before your appointment. When in doubt, fast.

Blood Draw · Quest Diagnostics
Quest Lab Instructions — Before Your Draw
How to schedule, what to bring, and how to prepare: draws are best between 7–9 AM, fast for 8–10 hours (plain water is fine), hold morning supplements until after your draw, and stop biotin 48 hours before. Includes insurance, billing, and results details.
Read full instructions
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Supplements
Practitioner-grade supplements through your Fullscript dispensary — 10% off storewide + free shipping over $50
Fullscript Dispensary
Shop Your Fullscript Dispensary
Access practitioner-grade supplements through Natalie's Fullscript dispensary — 10% off storewide, free shipping on orders over $50, and an extra 5% off your first order. Browse recommended protocols or order anything in the catalog, shipped directly to you.
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Supplements
How to Evaluate Supplement Quality
What third-party testing means, which certifications to look for, why supplement quality varies enormously, and how to access your Fullscript dispensary for practitioner-grade supplements at a discount.
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Functional Testing Explained
What each test measures and why it matters
Hormone Testing
What the DUTCH Test Measures
The DUTCH (Dried Urine Test for Comprehensive Hormones) evaluates estrogen, progesterone, testosterone, DHEA, cortisol, and melatonin — plus how your body is metabolizing and clearing those hormones. A standard blood panel shows hormone levels at one point in time. The DUTCH shows the full picture of how hormones are being made, used, and processed throughout the day. Particularly useful for fatigue, PMS, perimenopause, mood changes, and sleep disruption.
Gut Health Testing
What the GI-MAP Measures
The GI-MAP uses DNA analysis (PCR technology) to identify bacterial, viral, parasitic, and fungal organisms in the gut with far greater sensitivity than conventional stool culture. It also measures gut immune function, inflammation markers, and digestive markers like elastase and fat staining. Used for bloating, IBS-type symptoms, food sensitivities, autoimmune patterns, chronic fatigue, and skin issues with a gut connection.
Metabolic & Nutritional Testing
What Organic Acids Testing Measures
Organic acids are metabolic byproducts that reflect how well your body is running its core processes — energy production, neurotransmitter metabolism, detoxification, vitamin and mineral sufficiency, and gut microbial activity. Useful for fatigue, brain fog, mood dysregulation, and patients who have had standard labs come back normal but still feel unwell.
Comprehensive Gut Testing
GI Effects vs. GI-MAP — What's the Difference?
Both are advanced stool tests that assess gut microbiome, pathogens, and digestive function. The GI-MAP (Diagnostic Solutions) is PCR-based and excellent for pathogen detection. The GI Effects (Genova) uses a combination of PCR and culture and provides additional metabolic and microbiome diversity data. Natalie will recommend the right test based on your clinical picture.
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Patient Education
Guides and explainers to support your care
Stress & Nervous System
Quick-Start Stress Guide
Practical, evidence-based strategies for managing stress physiology — what stress does to the body, how to recognize dysregulation, and foundational tools for rebuilding regulation. No wellness fluff.
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Peptide Therapy
Peptide Therapy — Patient Overview
What peptides are, how they work, which peptides Encompass Care offers, what the research supports, and what to expect from a peptide protocol.
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Movement & Nutrition
Exercise Snacks & GLP-1 Eating Guide
Short, doable movement "snacks" for strength, balance, and circulation, plus simple GLP-1–supportive meals, grocery lists, and nausea-friendly options. Built for real life — no gym required.
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Billing
What to do if a lab bill is higher than expected
Quest Diagnostics · Billing
How to Resolve an Unexpected Quest Lab Bill
A larger-than-expected Quest bill is common and often resolvable. This step-by-step guide walks you through requesting a billing review, what to say, what to ask for, and how to escalate — before you pay anything.
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