Terms of Use & Privacy Policy

Medical Disclaimer

The information on this website is for general educational purposes only. It is not intended as medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding any medical condition or health concern.

Use of this website does not establish a patient-provider relationship. A clinical relationship is only established through a formal intake process, signed consent, and a scheduled clinical encounter.

Terms of Use

Acceptance

By accessing encompass.care, you agree to these Terms of Use. If you do not agree, please do not use this site.

Permitted Use

This site is provided for informational purposes related to Encompass Care's clinical services. You agree to use it for lawful purposes only and not to transmit harmful, misleading, or unlawful content.

Intellectual Property

All content on this website — including text, graphics, logos, and page design — is the property of Encompass Care Group, LLC and protected by applicable copyright laws. You may not reproduce or distribute any content without express written permission.

Limitation of Liability

Encompass Care Group, LLC is not liable for any damages arising from your use of this website or reliance on its content. All content is provided "as is" without warranties of any kind.

Connecticut Medical Marijuana Program (CT MMP)

Encompass Care provides CT MMP consultations for qualifying Connecticut residents. These services are subject to applicable Connecticut state law. For inquiries, visit the CT MMP page or contact the office directly.

Governing Law

These terms are governed by the laws of the State of Colorado, without regard to conflict of law provisions.

Privacy Policy

Information We Collect

• Contact information submitted through forms (name, email, phone)
• Appointment and scheduling data via third-party platforms (Acuity, Tebra)
• Usage data collected automatically (IP address, browser type, pages visited)

How We Use Your Information

• To respond to inquiries and schedule appointments
• To provide and improve clinical services
• To send practice updates with your consent
• To comply with applicable legal and regulatory requirements

Third-Party Services

We use HIPAA-compliant platforms for scheduling (Acuity), patient records and billing (Tebra/Kareo), and supplement dispensing (Fullscript). We do not sell your personal information to third parties.

Data Security

We implement reasonable safeguards to protect your information. No internet transmission is 100% secure. Please do not transmit sensitive health information via unencrypted email.

Telehealth Consent

By scheduling a telehealth visit, you acknowledge:

• Telehealth services are conducted via secure, HIPAA-compliant platforms
• You are responsible for a reliable internet connection and a private location during visits
• Telehealth is not appropriate for emergencies — call 911 or go to the ER
• You attest that during all telehealth encounters you are physically located in Colorado or Connecticut
• You may withdraw consent for telehealth at any time and request in-person care when available

HIPAA Notice

Encompass Care complies with HIPAA. Your protected health information will only be used as permitted by law — for treatment, payment, and healthcare operations, or with your written authorization.

Your rights include accessing your health records, requesting corrections, and filing a privacy complaint. A full Notice of Privacy Practices is available upon request.

The secure Tebra patient portal is the preferred method for all non-urgent medical communication.

Financial Policies

By scheduling with Encompass Care, you agree to our financial policies as outlined in your signed patient intake agreement. Key terms:

• Payment is due at the time of service
• A $50 no-show and late cancellation fee applies (not covered by insurance)
• Self-pay functional medicine programs are not billed to insurance
• Specialized functional labs (GI-MAP, DUTCH, etc.) are self-pay, billed directly by the laboratory
• Administrative forms completed outside a scheduled visit may incur a fee starting at $25
• Medicare and Medicaid patients will not be charged fees prohibited by federal or state law

Contact

Natalie Ball, MPA, MSN, APRN, FNP-BC
Encompass Care Group, LLC
natalie@encompass.care · (303) 531-0023
Licensed in Colorado and Connecticut